Privacy Policy

Learn about how we collect, use and protect your data and information.

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Protecting your private information is our priority. This Statement of Privacy applies to https://xcel.digital and XCEL Digital (hereinafter referred to as “Company”) governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to
the Company and its subsidiaries include https://xcel.digital (XCEL Digital Website), https://xcel.email (XCEL Email Server) and https://xcel.network (XCEL Network). By using the Company website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site and for billing purposes, Company may collect personally identifiable, such as your:

  • First and Last Name
  • Mailing Address
  • E-mail Address
  • Phone Number

If you purchase Company’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Company collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Company may also use your personally identifiable information to inform you of other products or services available from Company and its affiliates.

Sharing Information with Third Parties

Company does not sell, rent or lease its customer lists to third parties.

Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Company, and they are required to maintain the confidentiality of your information.

Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Company or the site; (b) protect and defend the rights or property of Company; and/or (c) act under exigent circumstances to protect the personal safety of users of Company, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Company. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Company website.

Use of Cookies

The Company website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Company pages, or register with Company site or services, a cookie helps Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Company website, the information you previously provided can be retrieved, so you can easily use the Company features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company services or websites you visit.

Security of your Personal Information

Company secures your personal information from unauthorized access, use, or disclosure. Where applicable, Company uses the following methods for this purpose:

  • SSL Protocol
  • Multi-factor Authentication

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Multi-factor Authentication are extra layers of security used to make sure that people trying to gain access to your online account are you by validating additional information after you have logged in with your username and password.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

Company does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Disconnecting your Account from Third Party Websites

You will be able to connect your Company account to third party accounts such as Google or Facebook account. This provide Single Sign On (SSO) ability to make it easier for you to login to your account.

By connecting your company account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you, including personally identifying information, to be shared in this manner, do not use this feature.

You may disconnect your account from a third party account at any time. You may learn how to disconnect your accounts from Facebook or Google (Single Sign On) by visiting their websites. You may also contact us via email for assistance if needed.

E-mail Communications

From time to time, Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Company or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from Company, you may opt out of such communications replying “Unsubscribe” to the promotional email or by clicking on the “Unsubscribe” button at the bottom of each email.

Changes to this Statement

Company reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Company welcomes your questions or comments regarding this Statement of Privacy. If you believe that Company has not adhered to this Statement, please contact us using our contact page.

Effective as of January 01, 2019